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24/7 Support

Providing quality, cost effective products and services is the obligation of every business. Our affordable web hosting is just a small part of the service we provide. The other part is our focus on fast 24/7 support. If you are unable to find the answer to your issue on our FAQ pages, please feel free to open a new ticket within your control panel and contact our support department. When you need help or have a problem we will respond within 60 minutes of your request/ticket submission.

State of the art control panel

With your hosting account you get access to the state of the art control panel which will satisfy all your needs and let you manage all possible features for your account.

Click here to go back to the Frequently Asked Questions .

E-Mail

1) How do I check my email?

One of two ways. Both are fun! =-)

1) By webmail. Each account comes with it's own NEOMAIL web client. Which means you can access your email from ANYWHERE in the world! Simply point your browser to http://www.yourdomain.com/webmail/. :-)

2) And our favorite. Simple edit your POP3 E-Mail software to automatically retrieve your email. Simply configure your email software for a POP3 Email Account with the following information below:

Incoming Mail Server (POP3): mail.YOURDOMAIN.xxx (replace .xxx with your extension)
Outgoing Mail Server (SMTP): mail.YOURDOMAIN.xxx

UserName: you@YOURDOMAIN.xxx
Password: (your password)

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2) How do I configure Outlook/Eudora to access my email?

One of two ways. Both are fun! =-)

2) And our favorite. Simple edit your POP3 E-Mail software to automatically retrieve your email. Simply configure your email software for a POP3 Email Account with the following information below:

Incoming Mail Server (POP3): mail.YOURDOMAIN.xxx (replace .xxx with your extension)
Outgoing Mail Server (SMTP): mail.YOURDOMAIN.xxx

UserName: you@YOURDOMAIN.xxx
Password: (your password)

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4) How can I access WebMail?

Simply open your web browswer and follow this link: http://www.yourdomain.com/webmail/

Be sure to remember your username@domain.com and password! :-)

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5 ) Do you have any SPAM control?

Certainly. Currently we offer SpamAssasin that comes a la carte with CPanel. SpamAssasin is defaulted as DISABLED. Just remember to NOT give out your email address to many web sites (as that invites spam). Also, placing an email on your web site (and your web site is popular on the web) also invites spam.